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MORE INFORMATION ABOUT ONLINE COURESWelcome

You will be taking online courses in the bachelor's degree completion program. This section includes things you need to know, like technical requirements and how to "work" in your online course.

IN THIS SECTION:

Assignments, Submission and Grading
Assignments for each course are described briefly in the abbreviated syllabus posted for each course in the online list of course offerings. A more complete syllabus will be found within each Blackboard course. Many courses will require weekly assignments.

Each instructor has a separate e-mail address. This address will be provided in each course site and also on the course syllabus. This will be the e-mail address to use to contact the instructor for course-related matters. Some courses require that assignments be submitted via e-mail while others are submitted directly through the Blackboard course site.

You may access the course from more than one location, but all your communication with your instructor must come from your Ohio University OAK e-mail address. When communicating with your instructor, always put the course name in the SUBJECT line of your message (for example, MGT 202).

When submitting assignments:

  • Keep a copy of your submission until you receive the instructor's evaluation. If your assignment is lost in transition (a rare event), you won't end up re-doing a lesson.
  • Please understand that e-mail transmission is not instantaneous. Your lesson might take several hours to reach your instructor. Generally, instructors will grade and return your lessons within 48 hours. The grading criteria for each course are described on the course syllabus.

Your computer and Internet service are essential elements of your education in an online program like Ohio University’s online bachelors completion program.

What type of computer system do you need? What pieces of software are required?

The short answer is that you need a computer system capable of running a current-generation operating system and Web browser as well as the latest version of Microsoft Office. You’ll also need an Internet connection with download and upload speeds of 384 kbps or higher.

The long answer is that you need to ensure that the computer system(s) you will be using has the “right stuff” to access Blackboard 7.3, Ohio University’s web-based course management system. The purpose of this document is to help you do so. Click on any of the following to jump to that section.

System Requirements

If your computer does not have the proper hardware, Blackboard 7.3 may run slowly or may not run at all. Prior to using Blackboard 7.3 on your computer, compare your current system configuration with the system requirements below.

Windows

Macintosh

Minimum System Requirements

Minimum System Requirements

Operating System:

Windows XP SP 2
(Home or Professional)

Operating System:

OS X (10.2)

Processor:

1 GHz

Processor:

G3 800 MHz

RAM:

256 MB

RAM:

256 MB

 

 

 

 

Recommended System Requirements

Recommended System Requirements

Operating System:

Windows XP SP 2
(Home or Pro)
or Windows Vista

Operating System:

OS X (10.4) or OS X (10.5)

Processor:

2 GHz or higher

Processor:

G4 1.25 GHz or higher

RAM:

768 MB or more

RAM:

768 MB or more

Connection Speed

Once you have ensured that your computer has the proper operating system and hardware to run Blackboard 7.3, you should verify that your Internet connection is fast enough to support Blackboard 7.3. Online courses may require you to download/upload large files and often include streaming audio and video, both of which require faster connections.

  1. Check your Internet connection download and upload speeds using the connection speed test at http://www.pcpitstop.com/internet/bw.asp.

If your download speed results are 384 kbps or faster and your upload speed results are the same or higher than those listed below for your type of service, you should proceed to Web Browser Compatibility. If your download speed results are slower than 384 kbps and your upload speed results are less than those listed below for your type of service, please proceed to Step 2.

Here are some guidelines for upload speeds:

    • Dial-up users can expect 40 kbps or lower depending on the quality of phone lines and modems.
    • Cable modem providers often cap their customer's upload bandwidth at 128 kbps or 256 kbps, but if they don't it can be as fast as 1000 kbps.
    • Digital Subscriber Line (DSL) users can expect 64 kbps to 1,500 kbps depending on the level of service purchased.
  1. If your Internet connection is slower than the recommended speeds listed in Step 1, you may still use Blackboard 7.3. However, you will encounter difficulties when loading pages, especially during peak usage times. You will also find that both audio and video playback can be very choppy. Additionally, downloading or uploading assignments may take a long time.

Browser Compatibility

Blackboard 7.3 requires that your Web browser conforms to certain standards. If you have an out-of-date or unsupported browser, you will need to download either a certified version of your current browser or a different certified browser before attempting to log into Blackboard 7.3.

Blackboard has certified the following browsers for computers running Windows Operating Systems:

  • Windows XP: Internet Explorer 6, Internet Explorer 7, Netscape 8.0, and Firefox 2.0
  • Windows Vista: Internet Explorer 7, Netscape 7.1, and Firefox 2.0

We highly recommend that Windows users use Internet Explorer 7 or Firefox 2.0 to access Blackboard 7.3.  We have consistently found that Firefox 2.0 users encounter fewer issues with Blackboard 7.3 than those who use other browsers.

Blackboard has certified the following browsers for computers running Macintosh Operating Systems:

  • Mac OS 10.2 ( Jaguar): (Safari 1 is compatible)
  • Mac OS 10.3 (Panther): Safari 1.2  (Firefox 1.5 is compatible)
  • Mac OS 10.4 (Tiger): Safari 2 and Firefox 1.5
  • Mac OS 10.5 (Leopard): (Firefox 2.0 is compatible)

A certified browser is one that has been fully tested and is fully supported by Blackboard 7.3.  A compatible browser is one that has undergone limited testing.

If the computer you are using has a different browser than those indicated above, you still may be able to use parts of Blackboard 7.3.  However, you may also experience problems, especially when completing quizzes and tests or using chat and the Virtual Classroom. 

Note to America Online (AOL) users:
The AOL browser is not compatible with Blackboard 7.3. However, you can use your AOL Internet connection with one of the web browsers listed above for your operating system to access Blackboard 7.3.

Browser Configuration

Your browser must be configured properly as follows:

  • JavaScript must be enabled.
  • Cookies must be enabled.
  • Pop-up windows must be enabled.
  • Set Internet Explorer to Trust http://bb7pilot.ohio.edu/.

Browser Plug-ins

At a minimum, you will need three browser plug-ins to use Blackboard 7.3: Adobe Reader, Adobe Flash Player, and the Java Runtime Environment plug-in. (You may need additional plug-ins if the course you are taking includes multimedia elements.)

To download and install the current versions of Adobe Reader and Adobe Flash Player:

  1. Go to http://www.adobe.com/.
  2. Click the “Get Adobe Reader” button.
  3. Return to http://www.adobe.com/.
  4. Click the “Get Adobe Flash Player” button.

You will also need the correct version of the Java plug-in (note this is not the same thing as JavaScript). Blackboard 7.3 will not run properly if you are using an incompatible version of Java or if you have multiple versions of Java installed.

Boston University Online has an excellent tutorial that will walk you through the process of checking your version of Java and then updating and enabling it if needed. (The following links will open in a new window)

Windows users should go to:
http://www.bu.edu/webcentral/learning/vista/start/winxp-java.html

Macintosh users should go to:
http://www.bu.edu/webcentral/learning/vista/start/mac-java.html

Virus Protection

Ohio University provides free virus protection software for student computers – McAfee for Windows and Virex for Macintosh.

To download McAfee VirusScan for Windows, go to:
http://www.ohio.edu/software/mcafee.cfm

To download Virex for Macintosh, go to:
http://www.ohio.edu/software/virex.cfm

Firewall Set Up

Many computers use a firewall to block harmful programs and data from their computers. However, firewalls are also capable of blocking certain aspects of Blackboard 7.3, so your firewall may need to be configured manually to allow Blackboard 7.3 to operate properly.

If you access Blackboard 7.3 from work (or a public library, community college or university), you may need to ask the technical support personnel for that organization to configure the firewall(s) that are between your computer and the Blackboard 7.3 server.

If you access Blackboard 7.3 from home and have a firewall installed, you may need to make changes to the firewall settings to allow access to Blackboard 7.3 at http://bb7pilot.ohio.edu/.  (The default settings of the Windows and Macintosh built-in firewalls will not interfere with Blackboard 7.3.)

Microsoft Office

Ohio University subscribes to the Microsoft Campus Software program, which provides both the Windows and Macintosh versions of Microsoft Office to students at a very reasonable price ($70). Consequently, we recommend that you use the current version of Microsoft Office – Microsoft Office 2007 for Windows or Microsoft Office 2008 for Macintosh OS X.

For information about purchasing Microsoft Office 2007 for Windows, go to:
http://www.ohio.edu/software/office2007.cfm

For information about purchasing Microsoft Office 2008 for Macintosh, go to:
http://www.ohio.edu/software/office2008.cfm

Login to Blackboard 7.3

Once you have completed setting up your computer and browser to use Blackboard 7.3, you should log in to Blackboard 7.3 at Ohio University.

To login to Blackboard 7.3 at Ohio University:

  • Open your web browser.
  • Go to http://bb7pilot.ohio.edu/
  • When the Blackboard 7.3 gateway page appears, click the “User Login” button
  • When the “AUTHENTICATION REQUIRED” page appears
    • Enter your Oak ID and Oak Password
    • Click the Login button

You’ve reached the right place if you see the words “Blackboard 7.3” in the upper left corner of the page (next to the Ohio University logo).

Do NOT use the link to Blackboard from the Ohio University student web page (or other Ohio University web pages) – this will take you to a different, older Blackboard system (Blackboard 6.3). You can use the Login to Blackboard 7.3 link in the student section of the Online Bachelor's Degree Completion Web site.

Ohio University would like to recognize and thank Boston University Online for providing much of the content in this document.

Purchasing Books
Most online courses require textbooks and possibly other materials. Texts and material requirements for each course are listed on each course syllabus. Course materials for Ohio University online courses are in stock at ED MAP. You can contact ED MAP at 1-800-274-9104 within the U.S. or 1-740-753-3439 outside the

U.S.Business Hours are:

Monday - Friday: 8:00 a.m. - 9:00 p.m.
Saturday - 10:00 a.m. - 2:00 p.m.
Sunday - Closed

Check back for information coming soon on how to order online from ED MAP.

When purchasing materials from ED MAP (or another vendor) please provide the following information:

  1. ISBN #
  2. author
  3. title
  4. edition, if applicable

You may purchase required textbooks elsewhere, but be sure you purchase the proper edition noted in the syllabus.

Proctored Exams
Many midterm and final exams must be administered by a proctor. Proctors verify that our exams are administered under the proper conditions. He/She is someone who is employed full-time in education. A proctor must do the following when an exam is administered:

  • Verify the identity of the student.
  • Verify that the student took the exam without use of unauthorized books, notes, or reference aides of any kind.
  • Remain in the room with the student while he or she takes the exam.
  • Verify that the student did not leave the room during the exam.
  • Collect all the papers and questions at the conclusion of the exam.
  • Sign an examination cover sheet verifying that the exam was supervised under the proper conditions.
  • Seal and return the exam to the faculty member in the envelope provided.

The following is a list of approved proctors for exams:

  • Faculty and administrative staff at public- private college and universities
  • Full-time school or public librarian
  • Guidance counselor/counseling staff
  • Full-time teacher or staff member
  • Corporate training officer
  • Embassy education officer
  • Military base/station education officer
  • Base commander
  • Local college testing center

Exams must be sent to an educational facility. Relatives, employers, or church leaders are not approved proctors. It is the student's responsibility to contact the proctor to set up an appointment to take the exam. Proctors may charge a fee to administer the exam. If you have any questions regarding suitable proctors, please contact Dorinda Hoyd, hoydd@ohio.edu.

Students may select the proctor site which is most convenient for them, but it is the responsibility of each student to call the proctor site, make a reservation for testing, and then inform Lifelong and Distance Learning of the arrangements. We will send the exams to the proper location.

Please note that every effort is made to provide proctor sites which are free to the student or that charge a minimal fee, however some sites charge a significant fee for this service. Students are responsible for paying any proctor fee charged.

If you would like to schedule an exam with a proctor not affiliated with Ohio University a request form should be submitted ten days prior to the testing date. Please visit the Proctor Information Web site for more information about proctoring sites available in the state of Ohio.

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Click here to proceed to "Grades"